Privacy Statement, effective as of 20th April 2025

At Astura our commitment to trust is paramount. This Privacy Policy outlines how Astura gathers, utilizes, shares, and manages information related to individuals (“Personal Data”) along with the corresponding rights associated with such processing.

Astura and/or its affiliated entities, “we”, “us”, or the “Company”) are the operators of the Astura website (referred to as the “Service”) and are responsible for processing your Personal Data, as detailed in this Privacy Policy, unless otherwise specified. We serve as the controller of such Personal Data.

Respecting your privacy is fundamental to us, and we are dedicated to safeguarding your personal information. In most cases, you can explore our website without revealing your identity or providing personal information. However, there may be instances when we require personal information from you. This Privacy Policy informs you about our policies concerning the collection, use, and disclosure of personal data when using our Service, as well as the choices you have regarding that data. We utilize your data to enhance and provide the Service. By using the Service, you agree to the collection and utilization of information in accordance with this policy, unless otherwise specified in this Privacy Policy.

Privacy Statement, effective as of 20th April 2025

Service is the ASTURA website operated by Astura Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession). ; Usage Data Information collected automatically, either generated by the use of the Service or from the Service infrastructure itself. Cookies are small data file that is placed and stored on hard drive device (computer or mobile device) when you visit certain web pages. Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the way any personal information are, or are to be, processed. For this Privacy Policy, we are a Data Controller of your Personal Data. Data Processors (or Service Providers) Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively. Data Subject (or User) Data Subject is any living individual who is using our Service and is the subject of Personal Data. Information Collection and Use We collect several different types of information for various purposes to provide and improve our Service to you.

Purpose

  • This policy establishes an effective, accountable, and transparent framework for ensuring Legal compliance
  • Managing our contractual and or employment relationship
  • Monitoring your use of our system
  • Improving security and functioning of our website, network and information.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

  • First and last name.
  • Email address.
  • Mailing.
  • Residential address
  • Telephone number.
  • Birth date.
  • Gender.
  • Occupation.
  • Company you work for and.
  • Other information needed to provide a service you have requested.
  • Email address.
  • Cookies and Usage Data of Use.

In general, assumes that you have given permission to collect and use your Personal Data in accordance with your acceptance of the Term of Use, of which this Privacy Policy is a Part.

Usage of date

We may additionally gather insights into how the Service is utilized and accessed, referred to as “Usage Data.” This data encompasses details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the specific pages of our Service visited, the date and time of your visit, the duration spent on those pages, unique device identifiers, and other diagnostic information.

When we collect Personal Data from you such information will only be used for business purposes, such as, to respond to requests for products, documentation, and services, to process an order, to conduct a transaction, to correspond, to enable a subscription or event registration or send direct marketing information and perform market research. We will also use your information to personalize the content you view and to better understand how you use the website to improve the Services this website provides

Our website does log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. However, we do not link your IP address to any personal information unless you have registered and logged in to our website.

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

No personal information will be shared with any third parties without customer’s permission.

Consequences of not providing Personnel Information

If you choose not to provide your Personal Information that is mandatory to process your request, we may not be able to fulfil the relevant purpose of processing, including provision of any services to you, if applicable.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. Cookies are files stored with a small amount of data stored in the hard drive of the system including mobile, computer etc,. which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. You have the choice of whether to accept cookies by means of your settings, although you may not be use certain features and functionalities of the website if you do disable them.

Examples of Cookies We Use

Session Cookies: Employed to operate our Service.

Preference Cookies: Utilized to remember your preferences and various settings.

Security Cookies: Employed for security purposes.

Use of Data

Astura utilizes the collected data for diverse purposes, including:

  • Providing and maintaining our Service
  • Notifying you about changes to our Service
  • Allowing you to engage in interactive features of our Service when you choose to do so
  • Offering customer support
  • Conducting analysis or obtaining valuable information to enhance our Service
  • Monitoring the usage of our Service
  • Detecting, preventing, and addressing technical issues
  • Providing you with news, special offers, and general information about other goods, services, and events similar to those you have already purchased or inquired about unless you opt not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

It is important to understand Astura legal basis for collecting and utilizing personal information, as outlined in this Privacy Policy. The determination of Astura legal basis is contingent upon the specific context and nature of the Personal Data collected Astura may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of data

Personal Information will not be retained for a period more than necessary to fulfil the purposes outlined in this privacy statement unless a longer retention period is required by law or for directly related legitimate business purposes. Personal Data that is no longer required to be retained as per legal and business requirements will be disposed in a secure manner.

Transfer of Data

Your information, including Personal Data, may be transferred to and stored on computers located outside your jurisdiction. It is important to note that if you are in the European Union (EU), we may transfer and process your data outside the EU. By providing your consent to this privacy policy and submitting information, you explicitly agree to the secure and lawful treatment of your data.

EU Considerations

For individuals in the EU, this acknowledgment and agreement align with the General Data Protection Regulation (GDPR). The transfer and processing of your data outside the EU adhere to the necessary safeguards and requirements set forth by the GDPR to ensure the protection and privacy of your Personal Data.

Your consent to this privacy policy serves as an acknowledgment of and agreement to the cross-border transfer of your information, including Personal Data, in accordance with applicable data protection laws, including but not limited to the GDPR.

Disclosure of Data:

Disclosure for Law Enforcement:

Under specific circumstances, Astura may be compelled to disclose your Personal Data as mandated by law or in response to valid requests from public authorities, such as courts or government agencies. Astura may disclose your Personal Data in good faith under the following circumstances:

  • To comply with a legal obligation.
  • To protect and defend the rights or property of Astura
  • To prevent or investigate potential wrongdoing associated with the Service.
  • To safeguard the personal safety of Service users or the public.
  • To protect against legal liability.

Security of Data: While the security of your data is a priority for Astura, it is essential to acknowledge that no method of transmission over the Internet or electronic storage is entirely secure. Despite our efforts to employ commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights under the General Data Protection Regulation (GDPR): You possess specific data protection rights Astura is committed to taking reasonable steps to enable you to correct, amend, delete, or limit the use of your Personal Data. If you wish to inquire about or remove your Personal Data from our systems, please contact us. In certain circumstances, you have the following data protection rights:

  • The right to access, update, or delete the information we hold about you.
  • The right of rectification for inaccurate or incomplete information.
  • The right to object to the processing of your Personal Data.
  • The right of restriction on the processing of your personal information.
  • The right to data portability in a structured, machine-readable format.
  • The right to withdraw consent if Astura relied on your consent for processing.
  • The right to lodge a complaint with a Data Protection Authority.

Please note that we may require identity verification before responding to such requests.

Service Providers

In the course of providing our Service, we may enlist the services of third-party Service Providers to assist with tasks related to Service facilitation or analyze usage. These entities are granted access to your Personal Data exclusively for the stated purposes and are obligated not to disclose or utilize it for any other purpose. It is important to note that this Privacy Statement does not apply when engaging a third party for the processing of Personal Data as a processor or service provider acting on behalf of our customers. Such instances encompass, but are not limited to, the delivery of various products and services to our customers or their affiliates. This includes activities such as: (i) establishing their own websites and applications on our platforms; (ii) marketing or offering their products and services; (iii) transmitting electronic communications to others; or (iv) participating in any other activities related to the collection, use, sharing, or processing of Personal Data through our products and services.

Analytics

In our effort to monitor and analyze the utilization of our Service, we may employ third-party Service Providers. One such provider is Google Analytics, a web analytics service provided by Google, designed to track and report website traffic. Google utilizes the data collected to monitor and analyze the usage patterns of our Service. It is important to note that this data may be shared with other Google services and used to contextualize and personalize advertisements within Google’s advertising network. For those who wish to opt-out of sharing their activity on the Service with Google Analytics, an option is available by installing the Google Analytics opt-out browser add-on. This add-on effectively prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information about visits activity with Google Analytics. For a more detailed understanding of Google’s privacy practices, please refer to the Google Privacy & Terms web page.

Links to Other Sites

Our Service may feature links to third-party sites. We advise reviewing the Privacy Policy of every site visited, as we have no control over or responsibility for the content, privacy policies, or practices of these third-party sites or services.

By providing these links we do not imply that we endorse or have reviewed these sites. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

Children’s Privacy:

The Service is not directed at anyone who we know to be Under the age of 18 years, nor do we collect any personal information from anyone who we know to be under the age of 18.

If you are the under the Age of 18 years, please do not use the service and do not submit Any personal information to us.

Changes to Privacy Policy

Astura may update its Privacy Policy periodically. Notification of changes will occur through email and/or a prominent notice on our Service. It is recommended to review this Privacy Policy periodically for any updates, with changes becoming effective upon posting on this page.

You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy, as of its effective date.

Phishing

Safeguarding information to help protect you from identity theft is a top priority and we at Astura take all measures to protect identity theft. We do not and will not at any time, request your credit cards or debit cards CVV Number, OTP, in non-secure or unsolicited email or telephone communication.

Dispute

All Disputes under this Privacy Policy must be submitted to the Exclusive Court Jurisdiction at Bengaluru, State of Karnataka.

Contact

For inquiries regarding this Privacy Policy, please contact us at www.astura.ai