Home › Industries ›  Banking, Finance & Insurance
Industry · Banking, Financial Services & Insurance

AI for institutions that answer to regulators — and customers.

From lending desks to claims floors, we deliver AI that decisions faster, explains itself, and stands up to audit.

The context

Margin pressure, fraud sophistication, regulatory intensity and customer expectations are rising together. The institutions winning are those that automate judgement-heavy work without losing explainability. That is precisely the intersection we build for.

01

Agentic Claims & Underwriting Automation

End-to-end claims intake, triage, assessment and settlement recommendation; underwriting workbenches with document intelligence. Per-step human-in-the-loop toggles; full decision replay for regulators.

Insurance
02

Intelligent Lending & Credit Decisioning

ML underwriting with explainability (SHAP-class), alternate-data scoring, digital lending journeys (KYC, bureau, e-NACH / payments integrations) and collections intelligence. Built for NBFC / bank-grade compliance.

03

Customer Intelligence & Conversational Banking

RAG-grounded support over product, policy and account context; voice + chat; intent detection; copilots for relationship managers and contact-centre agents. Deflection up, handle-time down, compliance intact.

04

Financial Crime, Fraud & Compliance Analytics

AML transaction monitoring with reduced false positives, fraud pattern detection, regulatory reporting automation, and payment-operations STP for remittance and forex flows.

05

Risk & Finance Data Platform Modernisation

Governed lakehouse migrations for risk, finance and actuarial data; regulatory data lineage; cost-optimised compute with FinOps guardrails — modernisation without breaking downstream consumers.

Proof pattern

Tier-1 Australian insurer

Data platform transition strategy with zero downstream disruption.

Government-linked bank, Mauritius

AI-powered payment STP for forex remittance.

Indian NBFC

Full digital lending architecture with explainable ML underwriting.

Intelezen.aiProduct venture

Prefer product over programme? Intelezen.ai is our agentic AI platform purpose-built for insurance, banking and finance — claims, complaints, pricing & quoting with the Control Centre built in.

Explore Intelezen