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Service · Knowledge AI & GenAI Platforms

Answers with evidence. Intelligence inside the tools you already use.

Knowledge systems that read your enterprise — policies, contracts, clinical notes, manuals — and respond with grounded, cited, compliant answers.

Three pillars

From retrieval to infrastructure — one consolidated platform.

Custom RAG Systems

Retrieval-augmented generation over your unstructured estate: source-linked answers, permission-aware retrieval, multilingual, deployable behind your firewall.

Regulatory Q&A · contract intelligence · support knowledge · engineering standards

Embedded Enterprise Copilots

Domain copilots inside core systems — banking consoles, EHRs, ERPs, service desks — with role-based access enforced at the retrieval layer.

Natural-language querying · summarisation · drafting on governed data

GenAI Infrastructure & Tooling

Vector stores, model gateways, evaluation harnesses, observability and token-level cost telemetry. Model-agnostic by design.

Frontier APIs · open-weights · your fine-tuned models — swappable
Confidence you can audit

Every answer, traceable to its source.

Citation-first responses

Every claim links back to the document and passage it came from.

Hallucination evaluation suites

Automated tests plus red-teaming before any system goes live.

Drift monitoring after

Ongoing checks so quality doesn't quietly degrade in production.

Compliance Copilotgrounded
You asked
What is our maximum retention period for KYC records?
Answer

KYC records must be retained for eight years after the end of the customer relationship1. Records tied to a reported suspicious transaction are held for ten years2, and must remain retrievable within 48 hours on request3.

1 AML Policy v7.2 · §4.3 Record Retention
2 Regulatory Circular 2024-11 · Clause 9
3 Data Access SOP · Retrieval SLA